In the bay

Parts, returns and cores: get every credit back

Know what's on the shelf, what's going back to the supplier and which cores are still owed. MapleFix follows each return until the credit comes in.

Returns and cores: old parts owed back to the parts suppliers for their core deposits — still to collect, on the core shelf or sent back — with the customer and job, the slip number and the day each is due back.

Inventory that keeps itself current

Keep each part with its part number, name, brand, category, supplier, shelf location, unit, cost, price and core charge. Set a reorder point and MapleFix flags the part when stock gets that low, with a low-stock filter to build your next order. Stock comes off when the invoice is issued, and every manual adjustment needs a reason, so you can see later why the count changed. Mechanics can find a part by scanning its barcode with the phone app, and they see selling prices only, never your cost.

Returns to the supplier

Wrong part, extra part, customer changed their mind: a supplier return goes from Set aside to Sent back, then Credited or Refused. Nothing sits on the "to go back" shelf for months without someone noticing.

Steel shelves of used engine parts, brake discs and clutch plates in a bright, modern repair shop

Warranty claims

A part that failed under warranty is tracked from Set aside to Sent back, then Replaced, Credited or Denied, with a printed warranty claim to send along with it.

Cores you never lose track of

Core deposits are easy money to lose. When an invoice with a core-charge part goes out, MapleFix makes a core return for each unit, starting at "Old part not collected yet". From there it moves to On the core shelf, Sent back, and Credited or Refused. Cores are due back within 30 days by default, and any that are late are marked Overdue so you can chase them.

Money decisions stay with the owner

Mechanics can set parts aside and send them back, but only the owner marks a return credited, refused or denied. A supplier's credit lowers your parts cost and the HST you claimed, in your books and on your GST/HST return, so they stay right.

Paperwork for the driver

Print a pickup sheet for the parts store's driver, plus return slips and core slips. Returns are numbered RT-2026-0001 and so on. When a customer brings something back to you, a credit note handles their refund under Returns, "From customers".

See it with your own shop's work

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